FAQ

We make fronts that fit the IKEA SEKTION kitchen system. The height and width of our product is the same as IKEA’s however our depth/thickness is ¾” whereas IKEA’s is ½” or 5/8”.

Absolutely! Our model is set up to enable the DIY-er to take on ordering their custom material themselves.

We currently do not offer custom sizing outside of the standard IKEA product.

We currently do not offer custom sizing outside of the standard IKEA size product.

We currently only make product that fits the IKEA SEKTION product line.

We are an online based company and as such do not offer in person services. Our goal is to help individuals to take charge and order their own custom product for their projects.

We do! Please see our samples page for more details here.

Our products match the same width and height of the IKEA material. The depth/thickness of our material is ¾” whereas IKEA’s are ½” or 5/8”

All our product varies in composition from product to product. We offer painted, Therma
foil, and veneer products. With MDF or PBC cores. Please see each product for more information.

We currently do not offer glass door options.

We are not affiliated or associated with IKEA in any way. UKAN products are made separately in order enhance the IKEA SEKTION system.

Cover panels are cut down and screwed to the cabinet frame from the inside when installing. Please see our How To Guide.

When ordering cover panels, you choose the cover panel based on the height you are trying to reach. For example, if you are putting a cover panel at the end of a base cabinet run you would use a 26x36 cover panel (legs 4.5” plus cabinet frame 30” for a total of 34.5” to cover the end of the run).

A pull out is a single drawer or set of drawers attached to a door that pulls them out when opened. From the front is looks like a door. A drawer is a single drawer attached to a drawer front.

We do not offer installation services.

Our fronts are not pre-drilled for handles. These are best done on-site once you have seen the final product in your space and chosen your hardware.

To install our toe kick, the clips from the IKEA legs will easily screw on to the back of our product to clip on just as it normally would. Please see our handy installation guide for more details.

Production timelines vary depending on the product ordered. Each individual product has that information listed on our website. It can be anywhere from 6-12 weeks from the order being placed.

Shipping can vary depending on size, weight, and location of your order. Shipping is calculated at checkout. All orders over $4,000 qualify for free shipping within Canada. Some restrictions may apply.

We take Visa and Mastercard.

Taxes applicable to your province will be applied.

Please see our terms and conditions for our most up to date information regarding
change orders.

You have 24 hours after your order is placed to make changes and edit your order. You can
do this by contacting us at info@ukanprojects.com with your requested changes, order number, and contact information.

Up to 24 hours: No fee

2-3 business days: 25% restocking fee for each changed/removed item.

After 3 days: No changes and /or edits can be made.

Order changes are subject to a change order fee.

Please see our terms and conditions for the most up to date information regarding our
cancellation policy.

You have 24 hours after you have placed your order to cancel. You can do this by contacting
us directly at info@ukanprojects.com if your requested changes, order number, and contact information.

Up to 2 hours: no fee

2-3 days: 25% restocking fee on order total.

After 3 business days: No
cancellations. All sales final.

No, we do not have a minimum order requirement.

At this time, we do not offer design services.

We ship anywhere in Canada where shipping services are available.

Shipping can vary depending on size, weight, and location of your order. Shipping is calculated at checkout. All orders over $5,000 qualify for free shipping within Canada. Some restrictions may apply.

We do not offer pick up orders currently.

Once your order has arrived, please inspect your order carefully and notify us of any problems within 2 business days. Please ensure you document any damage of your order. This includes taking photos of the outside packaging upon delivery as well. Report any damage to us at info@ukanprojects.com.

Your order is considered final once placed. As all product is made-to-order, we do not accept returns. We will, however, fix or replace any product with a manufacturer-related imperfections. Please see our warranty section for the most up to date information regarding that process. You can find our warranty information here.

Use a damp cloth with mild, non-abrasive soap to clean your cabinets and dry immediately with a microfibre cloth. Never leave any water standing on cabinet surfaces. Please see our care and instructions for the most up to date information on caring for your new material.

We currently only offer material for IKEA’s SEKTION kitchen system.

We currently do not have a store front however we do offer samples. Please see our samples page for more information on our products.